Why is my Xiaomi not getting HyperOS or MIUI updates

In the comments, you often ask why the HyperOS or MIUI update is not coming to Xiaomi, Redmi or POCO? Why isn’t MIUI updating on your phone while similar smartphones of friends have already received the new firmware versional, though someone’s already got HyperOS? Fair questions to which there are several answers.

It’s important to understand that the update that arrives on your phone is an OTA update. It should not be confused with a firmware file: Recovery ROM and Fastboot ROM cannot come to your device over the air.

HyperOS & MIUI update waves

The easiest reason for an OTA update not arriving is that your device is not in the first wave of the newsletter. Xiaomi sends out stable updates for smartphones and tablets in “waves”. This means that devices of the same model are updated in stages: first one part of the devices, later the new MIUI and HyperOS comes to the next models. The order of the mailing is random, you cannot sign up for the first wave. The update principle for both operating systems is the same.

The time gap between OTA waves can vary from a few days to months. This variation in dates is due to the fact that OTAs may be suspended due to minor bugs or may be recalled for improvements due to critical bugs. This is done without an official announcement from the developers. Users are left to wait for a re-release, which could take anywhere from a week to several months.

A recalled OTA Update can be identified by the following sign: the HyperOS & MIUI update arrived and then disappeared. The reason is simple — it’s been recalled for revision. Be glad you didn’t install the update with critical bugs and wait for the re-release.

It is possible to predict the approximate timing of the OTAs. To do so, just understand how popular the smartphone model is. If its popularity is off the charts, owners can wait very long for the next wave, as Xiaomi needs to update a large number of devices. And if the model was not popular, they might send out the OTAs in one wave.

How to speed up OTA release

Changing the region to Indonesia sometimes helps to get MIUI updates first. The fact is that this region receives new versions right after MIUI China.

How to change HyperOS and MIUI region to Indonesia:

  1. Open Settings.
  2. From the settings list, select Additional Settings.
  3. Tap on Region.
  4. Select Indonesia from the list.

How to change the MIUI region to Indonesia

Many Xiaomi owners who don’t want to wait often resort to this method.

Why OTA updates are not coming

There are cases when you don’t have to wait for an OTA update at all. And it’s not because the particular phone was deprived of support (we mark such models in the catalog with EOS). In the most cases it’s not possible to receive OTA updates because of users’ actions or repairing the handset in the service center.

Why are you not getting HyperOS & MIUI OTA Update:

  • Not received. We talked about waves of updates above. Wait your turn, which can take anywhere from a week to several months. Or download the official OTA update (smartphones, tablets) from the catalog.
  • Unlocked bootloader. If the bootloader was unlocked on the phone (e.g. to install TWRP recovers), OTA update will not come. It is necessary to lock bootloader. The easiest way to flash the phone with the stock firmware is via Fastboot using Mi Flash Pro software. In this case the bootloader will be autolocked.
  • Super user rights. If your phone has root rights, you won’t be able to get updates. You need to remove root access from your phone and perform a factory reset. If after that there are no OTA updates, try performing a full flash via Fastboot.
  • Custom firmware. Even if the custom firmware is based on MIUI (HyperOS), it won’t update. You need to install the official stock firmware through Fastboot using Mi Flash Pro.
  • Incorrect firmware. It is important to download the firmware for the region of the device. For example, if you have a Chinese Xiaomi smartphone, Global ROM on it will not receive OTA updates.
  • System failure. Sometimes the reason why your smartphone doesn’t receive OTAs is a system glitch. Try performing a factory reset (Hard Reset). Before doing so, it is recommended to save all user data from the internal memory, as it will be deleted.
  • Result of viruses. Probably the system files have been seriously corrupted by malware. Check for viruses with standard system tools in normal mode. If this doesn’t help, run the safe mode and repeat the procedure (some viruses are only removed this way).
  • Motherboard replacement. If your phone was repaired and the motherboard was replaced with a different serial number (for example, the board from the Chinese version of the smartphone was installed on the global version), then the OTA updates will not come, as they are bound to the hardware. Here the only way out is to go to a repair shop and demand a replacement for the original part.
  • The update is not out. OTAs are not released for all firmware. For example, an intermediate MIUI & HyperOS version can only get Recovery ROM or Fastboot ROM. It turns out that other phones whose owners upgraded via Recovery ROM or Fastboot ROM will have the latest version MIUI or HyperOS, but you will have an older one.
  • The phone was purchased from a mobile operator. Ordinary phones may already receive updates, but tethered (so-called “locked phones”) may receive them much later due to the specific update schedule of the mobile operator.

These are all the main reasons why your phone might not receive the OTA updates. If you want to tell us about your case, welcome to the comments!

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  1. Kéno40

    Hi, Just to add that here in France a lot are struggling to have updates. Some are still locked on Miui 14 even 13 on device with zero problems. We never found why. Format, launching without account and put on an other Zone (ex UK or Deu), and it updates….

    Reply
  2. Redmi10C

    HyperOS 1.0

    Reply
    1. Yaroslav

      This phone will not get the update. But may be, Xiaomi’s developers would change their decision

      Reply
  3. Remco

    I’ve a Redmi Note 11 Pro 5G. With the 14.0.5.0 rom (tkceuxm) installed. Rom received by OTA last december. Everything is original. No unlock.
    I’ve an identical phone at home. That received 14.0.7, 14.0.9 and Hyperos 1.0.4.
    I don’t know why I didn’t receive updates.

    Reply
    1. Yaroslav

      That’s Xiaomi policy. They send updates by waves. Your phone may be will be updated at the last wave.

      Reply
  4. Laszlo

    I have a global Xiaomi Pad 6, with MIUI 13.0.14.0. There is no automatic HyperOS update so far. I downloaded the latest HyperOS global version (PIPAGlobal_OS1.0.10.0.UMZMIXM) for the device, and tried to update via the updater “Choose update package”.
    It says: “Can’t verify update: Sorry, flash older version is not allowed”

    How can HyperOS is older than MIUI?

    Reply
    1. Laszlo

      Of course the MIUI version is 14.0.13.0… not the one above.

      Reply
    2. Yaroslav

      Try Fastboot mode

      Reply
  5. Mehdi

    Hello, dear friend, I have mi 11i TKKEUXM version, Hyper OS did not come to me and I could not find it to download TKK, which region is it for or will Hyper OS be released for this phone?

    Reply
  6. Biju.p p

    എൻ്റെ റെഡ്മി നോട്ട് 10 5g ഫോണിന് സോഫ്ട്‌വെയർ അപ്ഡേറ്റ് ഇത് വരെ ലഭിച്ചിട്ടില്ല ഇനി ലഭിക്കുമോ?

    Reply
    1. Pavel author

      Redmi Note 10 5G will not get the HyperOS update.

      Reply
  7. Enrique

    My phone is Redmi Note 9 Pro and I got MIUI Global 12.0.3.0(QJZMIXM) since I bought this phone like 1 year and a half I never had a mayor update, I’m stuck with android 10 I dont know what to do..

    Reply
    1. Pavel author

      Manually update.

      Reply
    2. Mr Wayne

      Try to this link, to update your version to Global MIUI 14.0.3.0.SJZMIXM

      https://miuirom.org/phones/redmi-note-9-pro

      hope this can help

      Reply
  8. Kamran

    Hi there I have xiomi 12t pro and I am not getting hyper os update through otp.i have softbank version of smartphone can you please guide me how I can update my phone

    Reply
  9. Israel

    Tengo un redmi note 11E y nunca me ha llegado ningún tipo de actualización

    Reply
    1. Yaroslav

      Try to change the region

      Reply
  10. Paul

    I have Poco F4 in the UK with MIUI TLMEUXM 14.0.4 and have tried several times to download and install recovery HyperOS 1.0.1 but it keeps failing with “can’t verify update – Other reason” which means nothing to me.
    Has anyone in the UK succeeded in upgrading Poco F4 to HyperOS?

    Reply
  11. Aryan

    I got the hyperos update but after sometimes it disappear and till now I didn’t receive the hyperos update. It happen to me 20 days ago

    Reply
    1. Yaroslav

      Try to install it manually

      Reply
  12. Nirbhay

    Mere Redmi 12 4G me 1.0.2.0 update hai lekin new control centre kyu nhi aarha mene puri settings check krli lekin control centre badlne k option hi nhi aarha h

    Reply
  13. Vikash Sinha

    Currently MIUI 14.0.7.0.TNQINXM is in my Redmi Note 13 5G, not received HyperOS 1.0.5.0.UNQINXM, 1.0.6.0.UNQINXM till date. Xiaomi/Redmi already released HyperOS for Redmi Note 13 5G all users.
    I already checked Updater but no update available.

    Reply
  14. Susana

    Tengo un Xiaomi Redmi Note 11 Pro 5G versión europea TKCEUXM con la versión de MIUI Global 14.0.9.
    ¿Cuándo saldrá la actualización de Hyperos versión europea que es la que tengo para este modelo de Xiaomi? ¿Seremos los últimos en recibirla? ¿Llegará antes de que acabe el mes de abril o no? Porque al paso que vamos…
    Saludos y espero respuesta pronto.
    Susana

    Reply
    1. Yaroslav

      It can be soon. A couple of months

      Reply
  15. Dayo

    Bonjour comment allez ?
    Je n’ai toujours pas reçu la mise à jour hyperos d’abord sur mon redmi note 13 pro 5G global
    Je suis toujours à miui14.0.8.0.TNRMIXM

    Reply
    1. Yaroslav

      Il viendra avec le temps. Les mises à jour sont envoyées par vagues

      Reply
  16. gölge

    Hello. Sorry for the bad english. I installed India ROM on my Redmi Note 13 Pro 5G global phone and it could not find the network. I installed the Russian ROM and the network network arrived. What could be the cause of this problem? I want to install India ROM. This India region is getting the update earlier. Thank you.
    ———————————————————————————
    merhaba. kötü ingilizce için özür dilerim. redmi note 13 pro 5g global telefonuma hindistan rom yükledim network ağı bulamadı. rusya rom yükledim network ağı geldi. bu problemin sebebi ne olabilir. hindistan rom yüklemek istiyorum. bu hindistan bölge güncelleme daha erken alıyor. teşekkür ederim.

    Reply
    1. Yaroslav

      May be in your country some bands are needed. Try indian ROM

      Reply
  17. Faijurrahman

    Posiadam Redmi note 11 . i do tej pory nie dostałem aktualizacji do hyperos zmieniałem region i nic to nie dało cały czas brak aktualizacji a posiada miui 14.05 / android 14

    Reply
    1. Yaroslav

      Mam Redmi Note 11 Pro i nadal nie mam aktualizacji. Więc trzeba czekać. Najwyraźniej ty też)

      Reply
  18. Razzouk

    Miui finally to garbage
    Update after update it remove best features from its rom
    Starting from control center to phone and contact app and call recorder ending with message app
    Miui 14 not included call recorder or mi sms. Rip miui

    Reply
  19. Wojciech

    Posiadam Xiaomi 12T i do tej pory nie dostałem aktualizacji do hyperos zmieniałem region i nic to nie dało cały czas brak aktualizacji a posiada miui 14.06 / android 14

    Reply
    1. Yaroslav

      Jeszcze nie czas

      Reply
  20. Joy sarker

    1/2 sim card not show and nothing working

    Reply
    1. Yaroslav

      Only service center.

      Reply
  21. Wlodek

    Hi,I would like to purchase new k60 ultra with global rim,with no uta updates,that means I need to update it manually and how to do it?

    Reply
    1. Yaroslav

      Only via Fastboot with MiFlash Pro and unlocked bootloader.

      Reply
  22. Barbie

    Why I didn’t get miui update?? I have a redmi note 10 pro max .after updating 14.0.1 camera didn’t worked.please solve this issue

    Reply
  23. Shahzad

    My device is mi 10t.
    Region Pakistan
    My miui 12
    Why i can’t get any update
    When i click on “check for new update” there is nothing happen and shown same option “check for update” what is this?

    Reply
    1. Yaroslav

      That means, that there are no updates.

      Reply
  24. Biju p p

    എന്ത് കൊണ്ടാണ് എൻ്റെറെഡ്മി note 10 5G ഫോണിന് സോഫ്റ്റ്‌വെയർ update ലഭിക്കാത്തത്

    Reply
  25. Udom

    From Thailand, I have Xiaomi 11 lite 5G ne, still on MIUI Global 13.0.6. I found some Thai users got update to MIUI 14. What I need to do to get update to MIUI 14.

    Reply
    1. Yaroslav

      You need to wait.

      Reply
  26. Haseebullah

    When I install MIUI 14 on my phone from site
    My phone say that can’t verify the update

    Reply
    1. Yaroslav

      Try any other method: Fastboot for example.

      Reply
  27. Sami Özdemir

    Hi,

    Did I give 1300 dollars 13 pro has not received updates since April. taiwan rum

    Reply
  28. Muzz Ahmed

    Hello, I am not receiving updates on my Poco X3 Pro. My phone has MIUI Ver 13.03 Global. My Boot loader is locked and My region is Pakistan. Can you please guide me on what should I do to get OTA updates on my phone? I would appreciate that.
    Thanks in advance.
    Muzz

    Reply
  29. yusuf

    my Xiaomi Pad 5 Pro 12.4 update command isnt functioning no matter how many times I press system update command.

    Reply
  30. Xinrong

    Il mio telefono nella versione di aggiornamento c’è scritto EUVF

    Reply
  31. Nemanja

    I read all about ota update. I checked all the setings. I should get ota updates, but I dont. My miui version is 13.0.3.0 global stable. Dont geting updates, dont have choose update package option. When I download latest package it downloads 13.0.3.0 version. My phone is not rooted, I bouth it in oficial mi store in Serbia. In developer setings automatic system updates are on. I dont know what to do.

    Reply
    1. Yaroslav

      What phone do you have?

      Reply
  32. Muhammad Ameen

    My Redmi 12C Global Didn’t Update to MIUI 14 Model No (SCVMIXM)

    Reply
  33. Salvatore

    Io ho un xiaomi 12 pro lo preso un mese dopo la sua uscita c’è una rom globale sopra 2022 novembre avuto l’aggiornamento di android 13 e la patch da allora non mi a dato più niente e ovviamente non a preso nemmeno la miui 14 perché non ho capito il telefono non avuto nessun problema e origine come preso TLBUEMX e questo è una sigla buona e europea datemi qualche motivazione grazie

    Reply
    1. Yaroslav

      Prova a trovare il firmware per Fastboot e installalo manualmente.

      Reply
  34. José Luis Santos Deaza

    La actualización de MIUI 14 llegó a mi Redmi note 12 pro 4G global, pero cuando empieza a descargar se detiene en 4%, necesito saber por qué por favor?

    Reply
    1. Yaroslav

      Aparentemente, el problema está en el servidor. Intente instalar manualmente.

      Reply
    2. Yaroslav

      Aparentemente problemas en el servidor

      Reply
  35. Miky

    Hello, how are you?

    I have a Redmi Note 10 Pro with Miui 12. Can I update from M12 a M14?

    I wanted to update it in configuration download the file M13 but don’t run. This message appears: “can not install an unofficial rom”

    After, I downloaded M14 from web site and when I wanted to update, this message appears: “can’t flash this stable rom”.

    What should I do?

    Thank you for your helping.

    Reply
    1. Yaroslav

      Here, apparently, you will have to unlock the bootloader and flash the ROM in Fastboot mode using the MiFlash Pro program.

      Reply
  36. Julhas

    আমার ১৪ থেকে ১৫ জিবি খরচ হয়েছে কিন্তু এখনো আপডেট হচ্ছে না অর্ধেক হয় কেটে যায় একদম স্লো আপডেট হচ্ছে এর জন্য কি করতে পারি

    Reply
  37. plamen

    I have mi 10t lite and supposedly it will not receive OTA updates anymore. I am currently with November 2022 security patch and I need to update it. How can I do that?

    Reply
    1. Yaroslav

      Just wait an OTA for your phone. Or download it and install manually.

      Reply
  38. Jonathan Oino

    I have updated the phone to Miui 14 but the new features are not there or seen

    Reply
  39. Oliver

    I have Redmi note 10 5g and not only that I did not get Android 13.
    My last security is December 2022.
    Shame for Xiaomi…
    And they used to be such a good phones- value for the money

    Reply
    1. N.

      Hi, I bought a mi pad 5 pro Chinese version yesterday and I can’t have an update 14miui mine is on 13 now and a 11 android Idk what to do, when I click on what’s new on 13 miui it tells me “the account you signed in with doesn’t have the required permession” and when I click on check update it tells me no update available I tried to download the version from the xiaomi downloader but it tells me use USB instead or something like that I tried everything I checked all the settings I changed the region to indonisia nothing seems to work

      Reply
  40. Caitlin

    The only reason to buy a xaomi phone is to use custom roms, cuz miui is garbage.

    Reply
    1. Yaroslav

      May be)

      Reply
  41. virendra

    I have redmi 9i india region this phon launch miui 12 but still running miui 12 android 10 and don`t received miui 13 update still please guide when will comes or not updates for this device.

    Reply
    1. Yaroslav

      There is not a time yet.

      Reply
  42. Sal

    Saya pakai POCO C40 tapi belum ada pembaruan sama sekali di Indonesia
    Kapan MIUI resmi rilis di Indonesia dan kenapa saya tidak mendapatkan MIUI 14

    Reply
    1. Pavel author

      Is this a joke? Have you read the article? It has the answers to your questions.

      Reply
  43. Henry Aryee

    I am using redmi k50pro and as at now I have not received miui14 and Android 13 update on it

    Reply
    1. Yaroslav

      It’s not a time yet.

      Reply
  44. Batman

    Switching to Indonesia worked a treat on my EU Mi12T Pro – immediate Miui14 update OTA (unlike in UK when nothing showing and no response from Xi’ UK to an enquiry about this update 3 weeks ago). Easy switch back to UK following update. Well worth doing – quicker and more responsive + can delete a few more of those bloatware Xiaomi Apps. Plus better memory usage from outset.

    Reply
  45. Di Di Naing Oo

    I used Redmi 9a for about two years but when I changed India global rom,my MIUI version is still on 12.0.26.0, it never over come more update for me or us. Why?
    Such we are not Redmi user.Why global version is always late of update. I’m so angry in it.Suck!

    Reply
    1. Yaroslav

      Yes, global updates are too slow instaed of ROMs for other regions. But the schedule is making by Xiaomi. We can’t do anything.

      Reply
  46. Yoe

    My Redmi 9A code dandelion still not get update to MIUI V12.5.1 global… I stuck in MIUI V12.0.20 global

    Reply
    1. Yaroslav

      Try to install needed ROM via Fastboot, if you can find it.

      Reply
  47. Dayashankar Pratap

    i have Xiaomi 11 Lite NE 5G Are, MIUI 14 came up but disappeared after some time,

    Reply
    1. Yaroslav

      You need to wait.

      Reply
  48. Pawel Walecki

    Personally I reckon that these explanations are loads of rubbish dear Yaroslav.
    Our Chinese friends are quite busy in other stuff then updating my Refmi 10 2022.
    Next time will buy Umidigi phone which far better and I know it by experience.
    Avoid Xiaomi….plenty of bloatware and other rubbish

    Reply
    1. Yaroslav

      There is some truth in your words. Xiaomi’s attitude to the updates is really not so good. But there are some issues, that makes these phones better, than Umidigi, for example.

      Reply
  49. CATIA

    Meu redmi 10 atualizou a versão 14.0.1.0 e sumiu sinal de wifi e redes moveis. Me ajudem!

    Reply
    1. catia

      atualizou (corrigindo)

      Reply
  50. Mahmoud

    I bought earlier this month my redmi 10 2022, when i first open it i been asked to install an update(12.5.26), that was the last day updating my phone, my friend have the same but he received the miui 13 update, i flashed it, i have some trouble in flash, i had to flash it to 12.5.16 , when i open it, it asked for the same version of rom

    Thanks

    Reply
  51. Gianluca

    I have the mi10t pro
    I do not have MiUI 13
    I have 12.0.6.0(QJDEUVF) european version brand Vodafone IT.
    to upgrade to miui 13 is it always necessary to unlock the bootloader, or is there a guide to not doing so?
    thanks

    Reply
    1. Yaroslav

      Only with unlocked bootloader. If you could find needed ROM for your phone.

      Reply
  52. Sina

    I have 11T Pro still hasn’t received miui 13 or android 12, is something wrong? is there a chance that it never comes unless I unlock bootloader? if anyone could answer or help I’d be glad

    Reply
  53. انس

    مافي تح،pocox3 proديث

    Reply
  54. hocine

    Bonjour,
    J’ai un Redmi note 11 NFC avec la rom récemment installée Europe 13.0.2.0 SGKEUXM.
    Est-ce que je peux passer à la ROM globale 13.0.6.0 SGKMIXM plus récente si c’est compatible ?

    Reply
  55. Umar butt

    My phone Redmi note 11 was not update now..New update Miui14 not coming my phone..

    Reply
    1. Yaroslav

      You need to wait.

      Reply
      1. Anthony

        Literally everyone around me who has a poco x3 pro got the miui 14 update a few weeks or months ago, but my phone still works with miui 13. But This isn’t the first time that this community play hide and seek with me. At this point i wanna smash my mighty phone to the wall in front of me. Thank u xiaomi thank u china.

        Reply
    2. احمد

      حرام على شركة شاومي لم تحدث النوت8برو الوجة بالنسبة الي هو افضل من ريدمي 9بالف مره اخد وجة13

      Reply
  56. Ken Holm

    My Redmi Note 11 Pro 5G was bought with august security and Android 11 in september. Never had any updates, not security or OTA.

    Reply
    1. Yaroslav

      That’s not a time yet.

      Reply
      1. مهدی

        مربوط به شیائومی
        مضخرف ترین آپدیت

        Reply
  57. WYS

    My xiaomi pad 5 is MIUI14.

    Reply
  58. Fire

    And my Mi 9 lite become Miui 12.5.3.0.RFCEUX on September 2022.

    Reply
  59. Eddie

    And then there are the devices that don’t get ota updates because the devs are to incompetent to update the mess they of miui that’s currently installed on the phone. Like the mi9 lite eu still no miui 12.5 ota. Cheap unsupported Chinese garbage

    Reply