10 HyperOS & MIUI Updater problems and solutions

When installing HyperOS or MIUI updates on Xiaomi, Redmi or POCO phones and tablets, various errors may occur. These errors are a result of the built-in Updater application, which checks the compliance of the installed update file according to several criteria.

The automatic check is necessary because of the wide variety of Xiaomi firmware, the many supported regions, and the way ROMs are distributed. Also, some firmware is not intended for public use and is only available to beta testers.

Most of the messages start with the text “Can’t verify update…” when it’s impossible to verify the update file. Let’s take a look at the causes and solutions for 10 popular errors when updating HyperOS & MIUI. If the Xiaomi Update app has an error again, you’ll know what to do.

Some firmware is not released for all regions. For example, European MIUI update might not be designed for France. If you change the region and try to install it manually, you may experience various problems with your phone.

Disclaimer: All ROMs and OTA-updates you see on our website are hosted on official Xiaomi servers and downloaded directly from there. We have nothing to do with errors that occur during installation and cannot influence their correction. All known errors and their current solutions are described below.

Couldn’t verify. Looks like current ROM’s network…

Error text

Can’t verify update. Couldn’t verify. Looks like current ROM’s network carrier type is different from that in the Recovery package. Please download the correct ROM from MIUI forum.

An error occurs when trying to install an update for another region or mobile operator.

Solution

Xiaomi ROMs for smartphones and tablets is divided into two types — MIUI China (for the domestic market of China) and MIUI Global (the rest of the world). MIUI Global is divided into 8 regions — Global, India, Europe, Russia, Turkey, Indonesia, Taiwan, Japan. All regions have their own regulations and laws, the frequencies of mobile operators are also different. Regional firmware is adapted to these and other features. With HyperOS, it’s exactly the same.

The firmware and region update files are different, so the update for India can only be installed on Indian ROM. Similarly with all other regions. For example, it is not possible to install the Indonesian update on the ROM for China, Russia or the global version.

There are two ways to solve this problem:

1. Unlock Xiaomi bootloader and install Fastboot ROM through the Mi Flash Tool. It is not possible to install this firmware through the standard Updater application built into the HyperOS and MIUI interface.
2. Download and install the update from the official ROM firmware catalog corresponding to the MIUI region of your device. When choosing the firmware, pay attention not only to the OS version (the first digits), but also to the region code and the binding to the mobile operator.

How to choose the HyperOS or MIUI region:

• 14.0.1.3.TLFMIXM is the global version.
• 14.0.1.3.TLFIDXM is the update for Indonesia.
• 14.0.1.3.TLFINXM — India version.

For a list of region codes and sample mobile operators from the firmware number, please see the image below:

Can’t verify update. ROM is in beta testing…

Error text

Can’t verify update. ROM is in beta testing, make sure you have signed in with a beta authorized xiaomi account.

The error message means that the user is trying to install a version intended for the testing team.

Solution

Before the stable version is released, the ROM goes through several stages of testing. Any user can download Beta, but before installation, the system checks your Xiaomi account against the list of testers. If you are not a tester, an error is displayed.

Wait for the official release of the update on your phone, or try to join the beta testing program.

Xiaomi periodically announces recruitment for testers, posting announcements about it on the official Mi Community forum. They invite owners of certain smartphone models and regions. You need to fill out a form, send an application and wait. After a while you will be able to install HyperOS and MIUI beta versions.

This is what the application form for the beta test of the Global ROM looks like:

All Xiaomi, Redmi and POCO firmware, including MIUI 12, MIUI 13, MIUI 14, HyperOS 1, HyperOS 2 go through similar stages.

If the Xiaomi firmware is only released as Recovery ROM, without OTA update or Fastboot ROM, it may be a stable beta version. If you try to install it, you’ll see a “Can’t verify update error”. The ROM can be upgraded to stable version status at any time, or the developers will release an update with a new number later.

Can’t verify update. It’s not allowed to upgrade…

Error text

Can’t verify update. It’s not allowed to upgrade to unofficial ROM package.

The Verification Failed and Unofficial Version error message means that the user is trying to install a modified version of HyperOS (MIUI) or ROM from an unofficial source.

Solution

Before installing an update, the Updater app built into HyperOS & MIUI checks the downloaded file for authenticity. It also detects where you downloaded the file from. If the original archive has been modified or downloaded from an unofficial source, it will not install. The Updater app only allows you to install the 100% original, official version.

This is to prevent you from accidentally installing unofficial firmware from third-party developers. That’s why all the files in the ROM catalog are downloaded directly from the official Xiaomi servers, and we only publish links to download them.

However, it’s not uncommon for an update downloaded from the official miui.com site to fail to install after three points, giving an unofficial software installation error. This is due to a corrupted file during the download process or an incorrect archive date.

To solve the problem, disable Wi-Fi and make sure your internet connection is stable. After that, download the file again via mobile internet. It must be downloaded 1 time without pauses, in one thread.

The firmware file may have been created before its official release (it happens). Enabling early updates in HyperOS or MIUI settings and re-installing ROM through three dots helps.

The last option is to flash through the Mi Flash Pro tool.

This error message is useful and prevents users from installing service packs from unreliable sources.

Can’t verify update. Sorry, flash older version is not allowed

Error text

Can’t verify update. Sorry, flash older version is not allowed.

Xiaomi prohibits installing older firmware versions if there is a more up-to-date version. When rolling back to a previous HyperOS or MIUI version, this error appears.

Solution

You can’t cancel or roll back OTA updates on modern Xiaomi, Redmi or POCO phones — the developers removed this feature with MIUI 11.

If your phone is running MIUI 10 or an older operating system version, you can return to the old firmware via “three dots” or Recovery mode. Starting with MIUI 11, it’s impossible to roll back the update via Recovery and “three dots”. The only way for modern smartphones is to flash the device using Fastboot mode and a Fastboot ROM file.

There are two ways to bypass this limitation:

1. Unlock the bootloader and flash the device in Fastboot mode using Mi Flash Pro. To install an older firmware, use our step-by-step instructions “How to rollback Xiaomi firmware“.
2. Install firmware by file swapping. This method has been written about on 4PDA and XDA Developers forums.

Can’t verify update. Couldn’t verify the source…

Error text

Can’t verify update. Couldn’t verify the source of this update. Try downloading it again.

The message means that the update package file contains errors.

Solution

The error has two causes:

1. Unstable Internet connection. To download a new MIUI version or latest HyperOS to your smartphone, you need a stable Wi-Fi or mobile Internet connection. You need to complete the download in one go, without pausing or dropping the connection.
2. Some users unzip the downloaded file.

Make sure your Internet connection is stable while downloading the update, do not pause the download and do not unzip the update package file.

When downloading a file via mobile Internet from a phone or tablet, even an incoming call can interrupt the installation. In this case, you need to download the file again.

Not enough space in cache partition. There isn’t enough…

Error text

Not enough space in cache partition. There isn’t enough free space for an update in the cache partition of your device’s storage. Tap “Reboot” to clear the cache partition and reboot your device. Your data won’t be affected by this action.

Solution

The solution is described in the error text. If pressing the Reboot button doesn’t help, you can clear the cache via Recovery Mode.

Reset the phone via Recovery Mode:

1. Create a backup Mi phone data.
2. Enter Recovery Mode.
3. Navigate to the Wipe Data menu item using the volume buttons. Press the power button to confirm the wipe.
4. When the wipe is complete, press Reboot.

Now you can install the MIUI update again.

You don’t have permissions to access the update log…

Error text

You don’t have permissions to access the update log. Make sure the account you signed in with has the required permissions.

Solution

Log access error message often occurs when developers recall an update due to bugs. Xiaomi releases all updates in waves, not only to reduce the load on their servers, but also in the case of critical bugs in the phones of the first wave, to recall the firmware for revision. We have to wait for them to fix bugs and open the possibility of installation again.

Also the problem could be caused by failures in Xiaomi servers. Try to repeat the installation a little later.

The third reason is that a test HyperOS or MIUI version is installed on your device. If you have it installed, you probably know about it.

Can’t verify update. Sorry, flash to this stable version…

Error text

Can’t verify update. Sorry, flash to this stable version is not allowed.

The error occurs when you try to install an incorrect version of HyperOS or MIUI update.

Solution

This usually happens when you install an update on an unsupported version of the firmware.

Each OTA update is designed for a specific version of HyperOS or MIUI and cannot be installed on another. When downloading an OTA, always pay attention to the version for which it is intended.

An alternative way to update to the desired version of MIUI, bypassing the intermediate stages, is to use Recovery ROM mode or install Fastboot ROM from here.

The “Installation of this stable software version is prohibited” error is also displayed when you try to install a cancelled or recalled update. After a stable firmware version is released, it may be withdrawn for bug fixing, prohibiting the update for new users. You have to wait for a fixed version to be released or for the next version to be released immediately. The solution is to download and install another OS version or use Fastboot.

Can’t download. Something went wrong. Wait a minute…

Error text

Can’t download. Something went wrong. Wait a minute or two and try again.

Solution

When the Xiaomi servers are overloaded, this message may appear on your Xiaomi, Redmi, or Poco smartphone.

If tapping Try again doesn’t help, try again after a while.

Can’t verify update. Other reason

Error text

Can’t verify update. Other reason.

Solution

The error occurs when installing a beta version that was originally intended for a narrow range of users and was deleted.

Another reason for the error is the installation of a modified update file.

In both cases, you can reset Xiaomi phone to factory settings, download and install the official HyperOS/MIUI version.

You can’t rule out an error on the Xiaomi server. Try to wait for some time and try again.

Can’t Verify Update. You’re allow to flash the newest stable version

Error text

Can’t Verify Update. You’re allow to flash the newest stable version published by miui forum from developer version only.

Solution

An error message is displayed when installing a previous version of HyperOS or MIUI that is under development. Only the latest version can be installed.

If you see this message, please download the new firmware for your device.

These are popular bugs that make it difficult to understand their causes. You may encounter them when trying to install an update on your Xiaomi, Redmi, POCO phone through the built-in Updater app.

There are simpler errors with obvious solutions that are not mentioned in the text. For example, the error message “Connect to WLAN” is supplemented by the text “To download this update, connect to a WLAN network”. The solution is obvious.