10 MIUI Updater problems and solutions

When installing MIUI updates on Xiaomi, Redmi or POCO phones and tablets, various errors may occur. These errors are a result of the built-in Updater application, which checks the compliance of the installed update file according to several criteria.

The automatic check is necessary because of the wide variety of Xiaomi firmware, the many supported regions, and the way ROMs are distributed. Also, some firmware is not intended for public use and is only available to beta testers.

Most of the messages start with the text “Can’t verify update…” when it’s impossible to verify the update file. Let’s take a look at the causes and solutions for 10 popular errors when updating MIUI. If the Xiaomi Update app has an error again, you’ll know what to do.

Some firmware is not released for all regions. For example, European MIUI update might not be designed for France. If you change the region and try to install it manually, you may experience various problems with your phone.

Disclaimer: All ROMs and OTA-updates you see on our website are hosted on official Xiaomi servers and downloaded directly from there. We have nothing to do with errors that occur during installation and cannot influence their correction. All known errors and their current solutions are described below.

Couldn’t verify. Looks like current ROM’s network…

Looks like current ROMs network carrier type

Error text

Can’t verify update. Couldn’t verify. Looks like current ROM’s network carrier type is different from that in the Recovery package. Please download the correct ROM from MIUI forum.

An error occurs when trying to install an update for another region or mobile operator.


Xiaomi ROMs for smartphones and tablets is divided into two types — MIUI China (for the domestic market of China) and MIUI Global (the rest of the world). MIUI Global is divided into 8 regions — Global, India, Europe, Russia, Turkey, Indonesia, Taiwan, Japan. All regions have their own regulations and laws, the frequencies of mobile operators are also different. Regional firmware is adapted to these and other features.

The firmware and region update files are different, so the update for India can only be installed on Indian ROM. Similarly with all other regions. For example, it is not possible to install the Indonesian update on the ROM for China, Russia or the global version.

There are two ways to solve this problem:

  1. Unlock Xiaomi bootloader and install Fastboot ROM through the Mi Flash Tool. It is not possible to install this firmware through the standard Updater application built into the MIUI interface.
  2. Download and install the update from the official MIUI firmware catalog corresponding to the MIUI region of your device. When choosing the firmware, pay attention not only to the MIUI version (the first digits), but also to the region code and the binding to the mobile operator.

How to choose the MIUI region:

  • is the global version.
  • is the update for Indonesia.
  • — India version.

For a list of region codes and sample mobile operators from the MIUI firmware number, please see the image below:

what miui version number means

Can’t verify update. ROM is in beta testing…

ROM is in beta testing

Error text

Can’t verify update. ROM is in beta testing, make sure you have signed in with a beta authorized xiaomi account.

The error message means that the user is trying to install a version intended for the testing team.


Before the stable version is released, the ROM goes through several stages of testing. Any user can download MIUI Beta, but before installation, the system checks your Xiaomi account against the list of testers. If you are not a tester, an error is displayed.

Wait for the official release of the update on your phone, or try to join the beta testing program.

Xiaomi periodically announces recruitment for testers, posting announcements about it on the official Mi Community forum. They invite owners of certain smartphone models and regions. You need to fill out a form, send an application and wait. After a while you will be able to install MIUI beta versions.

This is what the application form for the beta test of the Global ROM looks like:

Mi Pilot test

All Xiaomi, Redmi and POCO firmware, including MIUI 12, MIUI 13MIUI 14, MIUI 15, go through similar stages.

If the Xiaomi firmware is only released as Recovery ROM, without OTA update or Fastboot ROM, it may be a stable beta version of MIUI. If you try to install it, you’ll see a “Can’t verify update error”. The ROM can be upgraded to stable version status at any time, or the developers will release an update with a new number later.

Can’t verify update. It’s not allowed to upgrade…

It’s not allowed to upgrade to unofficial ROM package

Error text

Can’t verify update. It’s not allowed to upgrade to unofficial ROM package.

The Verification Failed and Unofficial Version error message means that the user is trying to install a modified version of MIUI or ROM from an unofficial source.


Before installing an update, the Updater app built into MIUI checks the downloaded file for authenticity. It also detects where you downloaded the file from. If the original archive has been modified or downloaded from an unofficial source, it will not install. The Updater app only allows you to install the 100% original, official version.

This is to prevent you from accidentally installing unofficial firmware from third-party developers. That’s why all the files in the MIUI ROM catalog are downloaded directly from the official Xiaomi servers, and we only publish links to download them.

However, it’s not uncommon for an update downloaded from the official miui.com site to fail to install after three points, giving an unofficial software installation error. This is due to a corrupted file during the download process or an incorrect archive date.

To solve the problem, disable Wi-Fi and make sure your internet connection is stable. After that, download the file again via mobile internet. It must be downloaded 1 time without pauses, in one thread.

The firmware file may have been created before its official release (it happens). Enabling early updates in MIUI settings and re-installing ROM through three dots helps.

The last option is to flash through the Mi Flash Pro tool.

This error message is useful and prevents users from installing service packs from unreliable sources.

Can’t verify update. Sorry, flash older version is not allowed

Sorry, flash older version is not allowed

Error text

Can’t verify update. Sorry, flash older version is not allowed.

Xiaomi prohibits installing older firmware versions if there is a more up-to-date version. When rolling back to a previous MIUI version, this error appears.


You can’t cancel or roll back OTA updates on modern Xiaomi, Redmi or POCO phones — the developers removed this feature with MIUI 11.

If your phone is running MIUI 10 or an older operating system version, you can return to the old firmware via “three dots” or Recovery mode. Starting with MIUI 11, it’s impossible to roll back the update via Recovery and “three dots”. The only way for modern smartphones is to flash the device using Fastboot mode and a Fastboot ROM file.

There are two ways to bypass this limitation:

  1. Unlock the bootloader and flash the device in Fastboot mode using Mi Flash Pro. To install an older firmware, use our step-by-step instructions “How to rollback Xiaomi firmware and get back to the previous MIUI version“.
  2. Install firmware by file swapping. This method has been written about on 4PDA and XDA Developers forums.

Can’t verify update. Couldn’t verify the source…

couldn’t verify the source of this update

Error text

Can’t verify update. Couldn’t verify the source of this update. Try downloading it again.

The message means that the update package file contains errors.


The error has two causes:

  1. Unstable Internet connection. To download a new version of MIUI to your smartphone, you need a stable Wi-Fi or mobile Internet connection. You need to complete the download in one go, without pausing or dropping the connection.
  2. Some users unzip the downloaded file.

Make sure your Internet connection is stable while downloading the update, do not pause the download and do not unzip the update package file.

When downloading a file via mobile Internet from a phone or tablet, even an incoming call can interrupt the installation. In this case, you need to download the file again.

Not enough space in cache partition. There isn’t enough…

Not enough space in cache partition

Error text

Not enough space in cache partition. There isn’t enough free space for an update in the cache partition of your device’s storage. Tap “Reboot” to clear the cache partition and reboot your device. Your data won’t be affected by this action.


The solution is described in the error text. If pressing the Reboot button doesn’t help, you can clear the cache via Recovery Mode.

Reset the phone via Recovery Mode:

  1. Create a backup Mi phone data.
  2. Enter Recovery Mode.
  3. Navigate to the Wipe Data menu item using the volume buttons. Press the power button to confirm the wipe.
  4. When the wipe is complete, press Reboot.

Recovery Main Menu

Now you can install the MIUI update again.

You don’t have permissions to access the update log…

You dont have permissions to access the update log

Error text

You don’t have permissions to access the update log. Make sure the account you signed in with has the required permissions.


Log access error message often occurs when developers recall an update due to bugs. Xiaomi releases all updates in waves, not only to reduce the load on their servers, but also in the case of critical bugs in the phones of the first wave, to recall the firmware for revision. We have to wait for them to fix bugs and open the possibility of installation again.

Also the problem could be caused by failures in Xiaomi servers. Try to repeat the installation a little later.

The third reason is that a test version of MIUI is installed on your device. If you have it installed, you probably know about it.

Can’t verify update. Sorry, flash to this stable version…

Sorry, flash to this stable version is not allowed

Error text

Can’t verify update. Sorry, flash to this stable version is not allowed.

The error occurs when you try to install an incorrect version of MIUI update.


This usually happens when you install an update on an unsupported version of the firmware.

Each OTA update is designed for a specific version of MIUI and cannot be installed on another. When downloading an OTA, always pay attention to the MIUI version for which it is intended.

flash to this stable version is not allowed

An alternative way to update to the desired version of MIUI, bypassing the intermediate stages, is to use Recovery ROM mode or install Fastboot ROM from here.

Can’t download. Something went wrong. Wait a minute…

Can’t download. Something went wrong

Error text

Can’t download. Something went wrong. Wait a minute or two and try again.


When the Xiaomi servers are overloaded, this message may appear on your Xiaomi, Redmi, or Poco smartphone.

If tapping Try again doesn’t help, try again after a while.

Can’t verify update. Other reason

Cant verify update other reason

Error text

Can’t verify update. Other reason.


The error occurs when installing a beta version that was originally intended for a narrow range of users and was deleted.

Another reason for the error is the installation of a modified update file.

In both cases, you can reset Xiaomi phone to factory settings, download and install the official MIUI version.

You can’t rule out an error on the Xiaomi server. Try to wait for some time and try again.

Can’t Verify Update. You’re allow to flash the newest stable version

You’re allow to flash the newest stable version

Error text

Can’t Verify Update. You’re allow to flash the newest stable version published by miui forum from developer version only.


An error message is displayed when installing a previous version of MIUI that is under development. Only the latest version can be installed.

If you see this message, please download the new firmware for your device.

These are popular bugs that make it difficult to understand their causes. You may encounter them when trying to install an update on your Xiaomi, Redmi, POCO phone through the built-in MIUI Updater app.

There are simpler errors with obvious solutions that are not mentioned in the text. For example, the error message “Connect to WLAN” is supplemented by the text “To download this update, connect to a WLAN network”. The solution is obvious.

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  1. Avalos_35

    yo tengo el problema que no me actualiza el dispositivo Redmi Note 13 pro+, hace todo el proceso de actualizacion y no pone la actualización es miui TNOMIXM

    1. Yaroslav

      No es el momento.

  2. Rivaldo Lopes

    O meu não está iniciando a câmera. “Não é possível, conectar-se a câmera. Este app será fechado em 3…2…1…”

    1. Yaroslav

      Tente uma redefinição de fábrica

  3. Syed imran

    Hai, i would like to know that if i try to update or change my global rom in xiaomi 12 pro to indonesian rom using the “update from package” option in the updater screen and if i got succeed, then do i get the future OTA update officially like hyper os update and all? Also if i update with that OTA does my device brick??

  4. AGD

    Hi, I installed the BETA ROM of HyperOS Global UMRMIXM. Will I still be able to get OTA updates?

    1. Yaroslav


  5. Ferdi

    MIUI SJUIDXM give me this info when i update via three dots

    Can’t verify update

    This ROM is intended for internal testers. Make sure your account has the required permissions.”

  6. Gabriel

    Buenas a mi me sale
    No es posible verificar la actualización
    No sé pudo verificar el paquete de actualización. Actualize via USB en su lugar.

  7. علي

    ريدمي نوط 11لايشغل شبكة الويفي تمامآ وشبكة إتصال تشتغل بتقطيع وينطفأ ويشتعل لوحده ماهي المشكلة

    1. Yaroslav

      حاول إعادة الضبط إلى إعدادات المصنع. إذا لم يساعد ذلك ، خذ الجهاز إلى مركز الخدمة

  8. Fatima

    I have a Redmi 4A and it worked fine, until last night.
    A penguin logo showed up and it is stuck. I tried fastboot and reboot and it worked for a few minutes (barely) and now it is back to the penguin. I did a virus scan via my pc and it said that the update package is corrupt. I cant access the phone and no idea what to do. Please help. is this a costly issue to fix?

    1. Yaroslav

      What penguin? There musgt be a bunny…

  9. paola

    Il mio REDMI NOTE 10 PRO è aggiornato alla versione MIUI TKFEUXM con la Patch di Maggio 2023, la notifica OTA non mi è mai arrivata per la Versione MIUI TKFEUXM con la Patch di Giugno 2023.Vivo in Italia. Quindi ho provato a installarla tramite RECOVERY, ho scaricato il pacchetto lo si salva sulla memoria interna del telefono, e sino qui non ci sono problemi, ma poi alcuni dicono che si può fare copia e incolla e dopo andare a scegliere il pacchetto di aggiornamento, così ho fatto ma alla fine dice così: ” Impossibile verificare l’aggiornamento ” non si può installare questa ROM….Eppure come ho scritto prima le mie lettere sono uguali, non è una ROM personalizzata, non è brandizzato…Perchè non si riesce a installarlo?
    Ho fatto qualche errore? Mi spieghi meglio come si fa la Modalità Recovery, così provo, anche perchè ora è uscito un nuovo Aggiornamento per il mio REDMI NOTE 10 PRO MIUI TKFEUXM. ( Se ho saltato la precedente non so se poi questo Aggiornamento si riesce a installarlo!!!! ). Attendo Risposta. Grazie.

    1. Yaroslav

      Probabilmente il firmware stesso è problematico. Nel tuo caso, posso consigliarti di installare tramite Fastboot con lo sblocco obbligatorio del bootloader.

      1. paola

        Solo che questa modalità è molto complessa, non ne sono capace. Poi c’è la possibilità di perdere tutti i dati, solo una buona assistenza può aiutare, ma nessuno lo fà.

        Non riesco a capire perchè sino alla versione MIUI TKFEUXM tutto è andato bene, e poi tutte queste difficoltà!!!

        Ci vuole di nuovo che arrivi la Notifica OTA è più facile per tutti fare scarica e riavvia. ( Quando c’è la disponibilità dell’aggiornamento appare una scherma blu )

  10. ahmed

    can’t verify update
    can’t flash this rom
    mi 10t global

    1. Yaroslav

      Learn the article.

      1. Ahmed

        which article?

    2. Ahmed

      i have the same issue, what is the solution ?

  11. Sunnery

    I’m currently on currently on MIUI and Android 11. I’m looking to update to MIUI (Android 12). I actually downloaded it the regular way through the Update app, it downloaded till 100% but suddenly showed I didn’t have enough space as the decryption process was about to start.

    I checked and realised i needed to clear more space which i did. I came back to continue but wanted to start afresh and i canceled it. I then checked my file manager and saw the downloaded rom file was file there (2.86GB) and so i had to do the manual update.

    The challenge I’m facing is that when i select the update file using the ” Choose update package” option, i get an error code saying “Can’t verify update, it is not allowed to upgrade to an unofficial ROM package”

    How do i fix this please?
    I’m using a Redmi note 9s (6/128)

    1. Yaroslav

      This may be a bug. Try the ROM for install via Fastboot.

      1. Sunnery

        Please how do i install it through this fastboot?

        1. Pavel author
  12. Fred

    I have a mi 9 (QFAMIXM) stuck in V12.0.4, I downloaded the file countless times to update to V12.0.5 to try after it goes up to V12.5.1.0.RFAMIXM, but I can’t even the first one.

    I was going to try other methods, but my device is having a problem with charging and not transferring data.

    Any tips to get it through the default install by choosing the upgrade package?

    1. Yaroslav

      There is no other ways…

  13. Amirhossein

    this ROM is intended for internal testers. make sure your account has the required permissions

    Poco x3pro global rom

    Please help me to solve this error

    1. Yaroslav

      You’re trying to install beta version of ROM for testers. Download another ROM.

      1. Hadi

        ” Can’t verify update.
        This ROM is intended for internal testers. Make sure your account has the required permissions. ”

        Hello, the sites have only one version, from which site can I find other versions?

        1. Yaroslav

          Try official Mi site or forums such XDA.

  14. Hamid

    Greetings and politeness
    There is a problem in updating. I downloaded the desired rom on the miui rom site, which is in Europe, and manually update it. I get the error “cant verify update other reason”.
    I tested both ROM 14.0.13 and 14.0.14 on the mi 12t pro phone and it does not update.
    Please help, thanks

    1. Yaroslav

      Try other ways to install the update.

  15. pawel

    I do not know who has written this update tutorial for recovery option but definitely it does not work.
    My Redmi 10 2022 is still with Android 11.It would be good to get some more lessons from chinese ,,guru,,

    1. Yaroslav

      May be there is no ROM with Anbdroid 12 for ypour phone?

  16. Henry

    Since I updated my Xiaomi mi 11 lite to MIUI 14 my device has been rebooting itself unannounced.

    Any help please?

  17. Chris

    Something went Wrong – Try Again .

    Nothing happens – no suggestion as to what the problem is.

    1. Yaroslav

      Try to install the firmware via Fastboot with PC and MiFlash Pro.

  18. fredbon

    So basically i got this for my poco x3 pro global
    The beta testing one
    Even tho i have downloaded the rom as stable recovery
    Also ota update isn’t available for me even though it is out for my exact version
    And I’m not sure

  19. Md Rahidul Islam

    I am from Bangladesh. I cann’t update my mi note 10 pro hand set. Please help

    1. Yaroslav

      You need to wait.

  20. Kaung Lay

    My Phone Redmi Note 11 R no used sim.why? give me reason.Thanks.

    1. Yaroslav

      There is a “hard” problem. You need to take it to the service.

  21. Yassin badda

    What does that mean, can’t flash this stable rom, even though I checked everything, what’s the solution

    1. Yaroslav

      Try other ways to install the update.

  22. Joel Cardoso

    Meu Xaiomi note 9 não está recebendo atualização

    1. Yaroslav

      Ele é muito velho.

  23. Jose

    Buenos días, tengo miui RKCEUXM android 11.
    Cuando sale android 12 para mi móvil? Gracias
    Un saludo Jose

    1. Yaroslav

      ¿Qué teléfono tienes?